Arramed is a regulated Forex broker, providing traders access to the global Forex market through top tier FX liquidity providers. With Arramed, you will experience super-fast Forex execution, as well as interbank grade, RAW ECN spreads. We give clients access to Forex markets through stable Forex trading platforms including MetaTrader 4, WebTrader.
Arramed is a regulated Forex Broker. Under Cayman Islands Monetary Authority regulation, Arramed guarantees absolute transparency across all Forex trading operations.
Where are the Arramed trading servers located?
A strategic partnership with Equinix provides Arramed with a fibre optic network solution which connects our Forex trading servers worldwide. This guarantees lighting fast execution on every trade.
Do you accept clients from the US?
What liquidity providers does Arramed use?
Arramed is a true STP/ECN Forex broker. This means that we aggregate the best bid and ask prices from deep liquidity pools in the underlying FX market. These prices are provided by the top tier investment banks listed on our Regulation page, including J.P.Morgan, HSBC, RBS, Credit Suisse, Citibank, Nomura and Goldman Sachs.
Does Arramed accept clients from all countries?
While we welcome clients from all over the globe, unfortunately we are unable to service clients from the following countries:
Afghanistan, American Samoa, Albania, Belarus, Bermuda, Bosnia And Herzegovina, Burma, Burundi, Canada, Central African Republic, China, Cuba, Democratic Republic of the Congo, Egypt, Eritrea, Former Federal Republic of Yugoslavia, Iran, Iraq, ISIL (Da’esh) & Al-Qaida, Lebanon, Libya, Mali, Montenegro, Myanmar, North Korea, Puerto Rico, Republic of Guinea, Republic of Guinea-Bissau, Russia, Sierra Leone, Somalia, South Sudan, Spain, Sudan, Syria, Tunisia, Ukraine, United States of America, United States Virgin Islands, Venezuela, Yemen, and Zimbabwe.
Arramed Forex Account Questions
How can I open a Free Arramed demo?
To open a FREE $100,000 Arramed MT4 or MT5 demo account, click the blue ‘Demo Account’ button at the top right hand corner of every page. Simply fill in your details and submit the form. You will then be able to instantly download MT4/MT5 and start learning to trade Forex.
How long does a Free Arramed demo account last?
Each Arramed MT4 demo account lasts for 30 days before your login will expire. We encourage our new traders to demo trade until they are comfortable with both the Arramed MT4 platform as well as their own trading strategy. If you require a non-expiring demo, please don’t hesitate to send us an email.
How can I open a live Forex trading account with Arramed?
To open a Arramed MT4 live account, click the red ‘Live Account’ button at the top right hand corner of every page. Complete the forms, provide the required documentation for proof of identity and once approved, your new account details will be emailed to you.
How long does it take to open a live Forex trading account with Arramed?
The online forms required for a live Forex trading account are fast and easy to complete. If you submit the accompanying required proof of identity documentation when you submit the form, you can be set up and trading within 24 hours.
What documentation do I have to provide to open a live Forex trading account with Arramed?
To open a live Forex trading account, Arramed’s AML and CT regulations require some proof of identity documentation to be submitted alongside your application. Using a smartphone, digital camera or scanner, simply email us a clear picture of the required documents to email@example.com
Does a live Forex trading account with Arramed cost anything?
There are ZERO account opening or maintenance fees on all Arramed live Forex trading accounts. This ensures that you are able to fund and trade your capital at your own pace with no pressure from Arramed.
How can I deposit funds into my Arramed MT4 trading account?
Arramed clients can fund their account in a number of ways all found on our deposit page. Please click the button next to your required funding type and log into the secure Arramed client portal to finalise your deposit.
What is the minimum deposit needed to open a Arramed live Forex trading account?
The minimum deposit that Arramed can accept are $200 for all Standard STP accounts and $1000 for RAW ECN account. Just remember that you can open and keep a live Forex trading account with a $0 balance.
Is my Credit Card verified for deposits?
The first time you use a credit card for deposits into your live MT4 trading account, it must first be verified. Using a smartphone, digital camera or scanner, simply email us a clear picture of the front of the credit card to firstname.lastname@example.org
How can I withdraw funds from my Arramed MT4 trading account?
Arramed clients can withdraw funds from their account online. Simply click the button at the bottom of our withdraw page and log into the secure Arramed client portal to complete your withdrawal.
How long does it take to deposit/withdraw funds?
Arramed does everything it can to make sure our clients receive their funds the same day that they make their withdrawal request. For withdrawals received prior to 19:00 AEST (09:00 GMT), the request will be processed on the same business day.
Does Arramed charge any fees on deposits/withdrawals?
Arramed does not charge any internal fees for deposits or withdrawals. However, please note payments to and from overseas banking institutions may attract intermediary transfer fees from either party which are independent of Arramed.
What is the difference between a Standard STP and RAW ECN Account?
Compare the difference between our Standard STP and RAW ECN trading accounts by using the table at our compare Forex trading accounts.
What is the maximum leverage I can get on a Arramed live Forex trading account?
Arramed’s standard Forex leverage starts at 100:1. The maximum Forex leverage Arramed may offer is up to 500:1. This is only for approved accounts but if your trading strategy requires higher leverage, you may request a change of leverage here.
Can I change my leverage on my Arramed trading account?
Simply log-in to the secure Arramed client portal, click the ‘My Accounts’ button in the left hand menu, find the MT4 account you wish to change leverage on and click the small gear cog icon that is within the table to request a change.
Can I change my Arramed Forex trading account type between Standard STP and RAW ECN?
If after comparing our Forex Trading accounts, you require your live MT4 trading account to be changed between Standard STP and RAW ECN, simply contact us by phone, or email us at email@example.com
When will I receive Account Statements?
Daily account statements will only be emailed to you on the days that your MT4 trading account has experienced trading activity. You will also receive a monthly account statement on the first day of every new month regardless of trading activity.
What is the level my account must reach to be stopped out via margin call?
Arramed will alert you via your MT5 or MT5 Terminal when the ‘Margin Level’ reaches 80%. If your Margin Level drops to 50%, then your position will be automatically closed via a margin stop out.
Can I go long and short the same market, at the same time? (Can I hedge?)
Holding both an open long and short position in the same Forex currency pair at the same time (otherwise known as hedging) is permitted on all live Arramed MT4 accounts.
What if I’ve forgotten or want to change my password?
Inside your Arramed MT4 platform, select Tools > Options, then select the Server tab and then Change. For security reasons, if you have forgotten your password, it can only be reset by the Arramed Support team. Please call or email firstname.lastname@example.org
How can I find my Investor Password?
Inside your Arramed MT4 platform, select Tools > Options, then select the Server tab and then Change. From here you can use your master password to create an investor password by ticking the change investors password box.
Does Arramed accept funds from third parties?
No. Arramed does not accept funds from or send funds to third parties.
Arramed (MT4/MT5) Platform Questions
How do I log in to the MT4 App?
Logging in to your Arramed account using the MT4 iOS or Android App is quick and easy using the following steps:
– Open the MT4 App
– Tap ‘Settings’ in the bottom right corner
– Tap ‘Login to an existing account’’
– Type ‘Vantage’ in the search field
– Choose your server, then enter your account number and password
– Click ‘Sign in’
What platforms can I trade Forex on with Arramed?
Under Arramed’s partnership with MetaQuotes,Arramed offers Forex, Commodities, Indices and Share CFDs on the industry leading MetaTrader 4 platform. The Arramed MT4 platform becomes even more powerful once SmartTrader Tools
are installed and it is connected to deep FX liquidity pools via the custom made oneZero™ MT4 Bridge, increasing execution speed and price transparency for all clients.
Can I access my Arramed MT4 Forex trading account on my mobile?
Arramed offers its traders the official MT4 mobile app, allowing you to trade anywhere, anytime. Gain fast and stable access to your Forex trading account via the official MetaQuotes mobile application. This app is available across all mobile platforms including both Apple and Android.
Can I access my Arramed MT4 Forex trading account on any web browser?
Arramed offers the cloud based, official MT4 WebTrader Platform to all our clients. Gain fast and stable access to your MT4 trading account from any web browser window, wherever you may need to manage trades from.
Can I use MT4 on my Mac?
Arramed has developed a unique solution for Apple users, allowing them to fully exploit the powerful capabilities of the MT4 platform on their iOS based devices. Installed directly on your Mac, this version works seamlessly and includes all the same features as its Windows based counterpart. Forex traders using MT4 for Mac, have the ability to run Expert Advisors and all custom made FX Indicators.
What server time does Arramed run on?
Arramed servers run on the GMT+2 time zone. This can be found in your Market Watch time on your MT4 trading platform. If you use an Expert Advisor (EA) which requires the GMT offset to be manually entered, please check that this has been completed.
Can I change the time on my Arramed MT4 Charts?
The trading platform time cannot be changed via the Arramed MetaTrader 4 (MT4) interface. If you download and install custom indicators that claim to do this, you will have problems with some platform settings as our servers will no longer line up with yours.
What is the difference between the bid and ask price?
The ‘ask’ price is that at which sellers are willing to go short a Forex currency pair. It is otherwise known as the ‘offer’. The ‘bid’ price is that at which a buyer can go long a Forex currency pair.
Does my chart show the bid or the ask price?
By default, the Arramed MetaTrader 4 platform displays the bid price. If you wish to also display the ask price, right click your chart, select ‘properties’, go to the ‘common tab’ and check the ‘show ask line’ box.
Why can’t I see all currency pairs in the Arramed MT4 Market Watch?
If you can’t see all the Forex, Commodities, Indices and Share CFDs symbols that Arramed offers in your Market Watch, they may just be hidden. Simply right click anywhere inside the Market Watch and select ‘show all’.
How do I find the latest swap rates on MT4?
Inside the Market Watch window, right click on the specific Forex currency pair you are looking for and select ‘specifications’. This will bring up all contract specifications for the Forex currency pair which includes both long and short swap rates.
Why do I get charged a higher swap rate on FX positions on a Wednesday?
This is because a swap involves pushing back the value date on the underlying futures contract and on Wednesday this date changes from Friday to Monday. Swap is therefore charged for the extra 2 weekend days.
What do I do if I see the message ‘invalid account’?
If you are seeing this message on a Live account, this means you have entered an incorrect login or password. Simply contact us and we will instantly reset your password.
If you are seeing this message on a Demo account, your 30 day license may have expired. Either move to a Live account, or contact us for a non-expiring demo account.
What do I do if I see the message ‘trade context is busy’?
When trading in MetaTrader 4 (MT4) and the ‘Trade Context is Busy’ message appears, it generally means that it is trying to process two orders at the same time. To resolve this issue, simply close and reload your MT4 trading platform.
Can I open multiple MT4 trading accounts?
If you are an existing client and wish to create an additional MT4 account login, please complete the form on our request an additional MT4 login page. We allow for a maximum of 5 logins per client.
Can I download another Arramed MT4 platform?
If you require another Arramed MT4 platform for another computer, simply contact us and we will email you another MT4 installation file for you to use on as many different computers as you please. Remember the official MT4 WebTrader platform allows you to access your account from any web browser, anywhere, anytime.
How to speed up your MT4 platform?
We’ve recently added a variety of new products, so now you can access on over 120 trading instruments on MT4 and MT5. It’s important to remember, that depending on your computer’s processing speed, your internet connection, and the amount of charts open, you may experience some issues with the speed at which your MT4 platform operates due to the increased bandwidth required for the additional instrument data. Here are a few ways that you can minimise potential speed issues.
1. Reduce the number of open charts you have.
2. Hide any unused symbols in your Market Watch.
3. Custom Indicators / EAs
Quite often, poorly coded or resource intensive custom indicators and EAs can cause significant lagging and performance issues on your MT4/MT5 platform. Even more so when applied to numerous charts. If you are experiencing lagging or performance issues, you may need to remove custom indicators or EAs from your charts.
6. Check your registered email for the temporary password. If you are unable to see the email, please ensure you also check your Spam folder.
Use this temporary password in the “Old Password” Field
Type in your new password and confirm your new password
7. Press ‘Confirm’
Can I use my Expert Advisor (EA) with Arramed?
Absolutely. We don’t block or inhibit any clients from using EAs and allow any EA trading style. Should you experience any issues with your EA not working, we advise that you contact your EA provider for guidance on how to configure and set up your EA to ensure its compatibility with our MT4/MT5 configuration.
Fast & Easy Account Opening
Choose an account type and submit your application
Fund your account using a wide range of funding methods.
Access 300+ instruments across all asset classes on MT4 / MT5